Annie Z. “gets it” … why don’t you?
Tuesday, January 30th, 2007Good morning, Sharks!
Shame on me! I see it’s been quite a while since I’ve awarded DavisVA’s Killer Customer Care Award. What can I say? Few folks/companies have stepped up to the plate and wowed me with their service. Sad, yes?
Well, I’m happy to report that another babe in business “gets it.” I’m speaking of Ann Zuccardy at Vermont Shortbread Company. Of course, Ann and her merry band of bakers produce shortbread that’s the stuff of legend. In other words, it’s so good I’d eat broccoli if it meant Ann’s shortbread was also on the plate. But, it’s more than the homemade goodness which appeals to me. More so, it’s Ann’s understanding that when I send a VSC gift certificate to a client or someone on my Referral Network, she understands and appreciates how important this is for ME. She’s kind, considerate, funny and she takes care of my orders lickety-split. Whether I’m sending a gift certificate or the real thing, I know I’m in good hands.
Kudos and a big shout to the team at the Vermont Shortbread Company. Keep up the good work!