Archive for November, 2006

GoDaddy K-I-L-L-S

Wednesday, November 29th, 2006

I have two words for the good folks at GoDaddy.com:

Hubba Hubba

I was recently contacted by the company … they were letting me know that since I own a substantial number of domains, I now have an account rep assigned to me who will purchase domains, in my name, at a reduced rate. Now that’s what I’m talkin’ about, Sharks — THAT is Killer Customer Care in action. Going the extra mile, showing the love and showing me, Lori Davis, that you appreciate my business and want to keep me as a long-term client.

It’s been a while since I’ve awarded the highly-coveted Davis Virtual Assistants Killer Customer Care Award, so let’s do that now. A big time virtual shout out to the kick ass team at GoDaddy.com! Keep up the good work, folks.

All right, Sharks — and all you Guppies out there who want to achieve Sharkdom — stop and think about how you can show the love to your current clients. How can you make your long-term customers — folks who’ve been with you for years, through the good and the bad — feel even more special? What incentive programs can you throw their way as a sign of your appreciation?

Puss don’t like my leather boots

Wednesday, November 29th, 2006

Good morning, Sharks!

For all my fellow cat lovers, help a babe out, will ya? Here’s the scenario: Yesterday, I get all dolled up to go and visit my attorney. (Nothing major in regards to this visit, so don’t worry about me!) Beautiful blouse, freshly pressed black slacks and … my black leather boots with the 5″ heels. The princess of our house, Shakey the female cat, absolutely goes insane as she watches me pull on these boots. She starts to hiss at me very loudly, and as I’m walking around the house, she’s literally stalking me. At one point, she actually “attacks” the boots I have on my feet. The same thing occurred on Thanksgiving, when I wore the same boots.

Any clues as to why Shakey behaved in this manner? Is is because I’m taller in the boots? Is it the noise the heels make on hardwood floors? Any ideas, and any suggestions on how I can prevent this creature from future phreak-outs?


Shakey, 3 weeks (the night we rescued her from the mean and cold streets of the Bronx)

Last call: learn HTML now before the rates go up

Monday, November 27th, 2006

There, there now … don’t be frightened! Deep calming breath. Ahhh, that feels better. Look, I know the thought of learning how to HTML code gives you the willies. But you know what? You CAN learn the basics of HTML coding, and luckily for you, I’ll be your virtual hand-holder during the entire process.

I’ve said this numerous times in the past, and it bears repeating once more: All web marketers must have two skills in their arsenal–how to effectively post to Craig’s List and HTML basics. If you’re reading this blog, if you have your own website or blog, you are a web marketer.

Imagine, if you dare, being able to update your own Ryze page, or enhance your Craig’s List and Backpage ads. Instead of using the cheesy and boring Times New Roman font, I’ll teach you how to use different font faces, as well as how to link to external websites/blogs, how to add e-mail links (see the “2 babes” post below for a killer example), and all types of very basic HTML codes. Remember, you can do this, so be positive about this experience!

I’m offering one more HTML Webinar at the very special rate of just $49.95. This is the very last HTML Webinar of 2006 and the very last one I’ll offer at such an extraordinarily low rate. When you register for this class, here’s what you’ll receive:

  • GoToMeeting invitation and conference call dial-in information

  • Complimentary handout full of exercises, tips and tricks, and resources
  • 6 practice exams
  • Unlimited e-mail access to me to ask any follow-up questions about my HTML Webinar
  • 2 complimentary 15-minute telephone calls

Amazing and all for only $49.95. The last and final class of 2006 is this Thursday, November 30, at 9:30 AM (U.S. Eastern time zone). To participate, you’ll need (1) a computer, (2) high-speed internet access and (3) telephone access (landline preferred, though a mobile connection will do just fine).

Here’s the link to register for my HTML Webinar, and should you have any questions prior to registration, I want you to pick up the phone and dial my digits, 866.611.LORI.

I’ll “see” you in class this Thursday morning!

2 babes, a marketing plan and you

Monday, November 27th, 2006

The 2 babes: Dina Giolitto, copywriting guru and yours truly, the admin queen extraordinaire.

The Marketing Plan: Work with Dina and Lori to write and release your articles and news releases.

You: Business owner, entrepreneur, solopreneur … whatever you want to call yourself! You’ve got the products and services to sell and promote, but you need a jumping off point in regards to your marketing activities.

Your Call to Action: Contact the admin queen and copywriting pro right now, and let’s discuss how we can make your marketing plans a reality.

Let me say this about that

Monday, November 27th, 2006

Good morning, Sharks!

What’s the topic du jour? Well, I’ll tell ya … it’s about “Turkey Day.” Do me a favor, eh? Check your calendar and tell me the notation you see for last Thursday, November 23, 2006. Does it say “Turkey Day”? No, it doesn’t. It says:

Thanksgiving Day

I must say I am t-i-r-e-d of e-mail messages which start off with “Happy Turkey Day!” Are you not proud of your American heritage and our history as a nation? Sure, we set aside one special day each year to give thanks, even though you should be thankful every day you draw a breath. Your life as you know it could end tomorrow in the blink of an eye, so let the folks in your life know just how special and precious they are to you. And more important, please stop driving me crazy with the Turkey Day business! When you greet me on Thanksgiving, either in person or virtually, do so with a hearty “Happy Thanksgiving!”

(Lori descends from her soapbox, with a flourish of the rock and roll hair.)

2 minute movie review: Casino Royale

Tuesday, November 21st, 2006

Two words: LOVED it. Daniel Craig. Blue steel eyes. Athletic. Nice guns for his frame. Chose his parents very well. Immaculately tailored clothing. Runs like a runner. Looks fab coming and going. More important … the man CAN act. Ohhhh so deep voice and very convincing as a killer. He either already knows how to scrap, or was given great training in how to do so during the making of the film. Incredibly realistic fight scenes. Action-packed, though a bit cheesy in a few spots. Enough with seeing the tender side of Bond. (The shower scene was enough.) I don’t care about that. Give me more action. The falling building? Was that real or computer-generated? I don’t know; you tell me. Dame Judi Dench … fantastic casting. I believed her when she said she’d kill him. Next Bond flick? Not so long! Lop off 30 minutes and we’ll be good to go. Inhalers. Machetes. Guns with silencers. Defibrillators. Bloody tears. Loved it all. Modern. Contemporary. Doesn’t rely on gadgets, which I dig. Amazing stunts, and I hope those stuntmen and women were paid very well for their services. You’ll be on the edge of your seat during the first 20 minutes. I laughed out loud in two spots. Was that wrong of me? Horrible popcorn and watered-down soda. I didn’t care, I was that into the flick. A total of 7 people in a theater which holds 200+ warm bodies. Such is the life in Small Town America! Interesting cliffhanger. Daniel Craig IS the new Bond. Check it: Casino Royale.

Scrivs gives good face

Monday, November 20th, 2006

Good afternoon, my Killer Sharks!

Scrivs gives us a funny and thought-provoking post on the public face of 9rules. I’m down and likin’ it. Plus, the vid makes me giggle!

Seriously though, his post does beg the question, especially in this small and virtual world: is there a “public face” to your website and/or blog? I’m of the mindset that one’s picture on one’s blog or website is not necessary in order to ensure success. Case in point: Check this blog and the Davis Virtual Assistants website. No pics anywhere, and I pulled in a six figure income last year.

I’m often asked WHY I don’t post my pic online. Am I ugly? Far from it, thank you! Do I have a huge zit on the end of my nose? Ummm (checking mirror) …. nope! Two reasons: I value my privacy and when I make my millions, I want to ensure I can walk about anonymously. I don’t want to be famous (though in some aspects I am) along the lines of say a Paris Hilton or a Brad Pitt. I dig it that I can live my life and do so under the radar.

What say you, Sharks? Pics or no pics on your website and blog?

Bring it

Saturday, November 18th, 2006

Go Buckeyes!

P.S. To Chris Wallace of Fox News Channel: $10 says Michigan gets S-T-O-M-P-E-D today!

Secret Santa revealed

Saturday, November 18th, 2006

This touching story on CNN.com about the real Secret Santa made me cry.

It’s time for a virtual business helper

Saturday, November 18th, 2006

The phrase of the day seems to be, “I’m drowning in my own misery.” I kid you not! I had three people repeat that very same phrase to me today. Small business owners who are wasting their time dealing with all the paperwork and scheduling and everything else involved in their business. What should they be doing instead? You’re correct … they should must concentrate on the big picture, keep their focus and do what must be done in order to keep their business IN business.

You can’t do it all on your own. Hell, I don’t do everything on my own! I’ve got an assistant, a small group of interns, a kick butt team of Associates and my always amazing Referral Network. Do you think Martha, Oprah and Donald do everything themselves? Of course not. Well, with the possible exception of Martha! They partner with others who have the skills they need.

Talk to me, Small Business Owner. What kind of “business misery” are you experiencing? Too much paperwork? Too many e-mail and voice mail messages? Not enough time in the day? Maybe you need some minor updates applied to your website. Or your Affiliates need to be managed via your 1shoppingcart.com account. Do you have a massive data entry project? Or perhaps you’re in the market for killer copywriting services?

Talk to me … what is your business misery and more important, how can I help you fix it?

Here’s my question: Why are you waiting so long to reach out and get some help? Do you think things will be better tomorrow? Guess what campers, tomorrow could be much worse than it is today! I know lots of people who can help you. People like Dina and Shannon (copywriting and marketing/PR babes), Steph and Shari (web goddesses extraordinaire), Ann (scrumpdilicious shortbread treats to keep your energy level high), and scores of other professionals in various fields.

Are you waiting for an engraved invitation before you kick your business into high gear? 2007 is less than 7 weeks away, and now is the time to act.

Dial my digits, 866.611.LORI, or e-mail me at Lori AT DavisVA dot com with “I want to outsource” in the subject line. If I can’t help you, I know lots of good and talented folks who can!

A new barometer … part 2

Saturday, November 18th, 2006

Count ‘em, campers … I played THIRTY-FIVE FreeCell games while on hold …

Ridiculous.

However, the CSR was very knowledgeable and skilled, so I won’t disrepect the company. For now.

A new barometer

Friday, November 17th, 2006

Good morning, Sharks!

So, I’m sitting here on hold waiting to talk to a vendor. Seems like I’ve been on this thing forever. While on hold, I really don’t want to get distracted and start another project, so instead I launch FreeCell and start to play. Let it be known I am completely addicted to this game, and it takes me anywhere from 30-60 seconds to complete one game. For our math purposes below, let’s go with 60 seconds per game.

Let’s do the math, shall we: I’m still on hold and so far, I’ve played NINE FreeCell games. (Editor’s Note: My winning percentage at this point is 100%.) I’ve been on hold for nine long minutes … and counting.

Is this company giving yours truly Killer Customer Care? Nope. Am I becoming more and more frustrated while on hold? You betcha! Am I going to diss this company on my blog? Perhaps, unless the CSR who picks up the phone steps up to the plate and wows me with a high-level of service.

Stay tuned for the total number of FreeCell games I played while on hold …